Privacy Policy
Effective Date: July 7, 2026
Privacy Policy
Silk Screen Shirts, Inc. ("Silk Screen Shirts," "SSS," "we," "our," or "us") values your trust and is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit www.silkscreenshirtsinc.com, submit inquiries, request quotations, place orders, upload artwork, or otherwise interact with us.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect information you voluntarily provide, including:
Name
Company name
Job title
Email address
Telephone number
Shipping and billing addresses
Quote requests
Contact form submissions
Discovery Call requests
Purchase information
Uploaded artwork, logos, branding assets, and files
Communications with our team
Any other information you voluntarily provide
Information Collected Automatically
We may automatically collect technical information including:
IP address
Browser type
Device information
Operating system
Website pages visited
Date and time of visits
Referring websites
General geographic location
Website interaction data
Cookies and similar technologies
Customer Artwork & Intellectual Property
Many of our services involve customer-supplied artwork, trademarks, logos, designs, and other intellectual property.
Unless otherwise agreed in writing:
Customer artwork remains the property of the customer.
Silk Screen Shirts receives permission to use submitted artwork solely for producing approved products and services.
Artwork files, production proofs, and related assets may be securely retained to facilitate future reorders, quality consistency, and customer service.
Customers may request removal of artwork files, subject to applicable recordkeeping or contractual obligations.
Online Company Stores & Uniform Programs
For customers using our online ordering portals or company stores, we may collect information necessary to administer those programs, including:
Employee names
Shipping addresses
Department or location information
Order history
Size preferences
Program permissions
Billing information
This information is used solely to administer customer purchasing programs and fulfill orders.
How We Use Information
We use collected information to:
Respond to inquiries
Prepare quotations
Produce products
Fulfill orders
Manage customer accounts
Operate company stores
Schedule Discovery Calls
Provide customer service
Improve website functionality
Improve products and services
Analyze website performance
Send marketing communications where permitted
Meet legal and contractual obligations
Marketing Communications
If you subscribe to receive updates from us, we may send information regarding:
New services
Product launches
Industry insights
Company news
Promotions
Educational content
You may unsubscribe at any time using the unsubscribe link included in our emails.
SMS Communications
If you choose to communicate with us via text message or provide a mobile telephone number, we may send communications related to:
Order updates
Shipping notifications
Appointment confirmations
Customer service
Message and data rates may apply based on your mobile carrier.
We do not share mobile numbers with third parties for their marketing purposes.
Cookies & Analytics
Our website may utilize cookies and similar technologies to:
Improve website functionality
Remember user preferences
Analyze visitor behavior
Measure advertising performance
Improve customer experience
We may use services such as:
Google Analytics
Google Ads
Meta Pixel
LinkedIn Insight Tag
Shopify
Microsoft Clarity (if implemented)
These providers collect information according to their own privacy policies.
Sharing Information
We do not sell your personal information.
We may share information with trusted service providers who assist with:
Website hosting
Customer relationship management (CRM)
Email communications
Payment processing
Shipping and logistics
Analytics
Cloud storage
Order fulfillment
These providers may only use your information to perform services on our behalf.
Data Security
We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect personal information.
Although no system can guarantee absolute security, we continually work to protect the information entrusted to us.
Data Retention
We retain information only as long as reasonably necessary to:
Fulfill customer orders
Support future reorders
Maintain business records
Comply with applicable laws
Resolve disputes
Enforce agreements
California Privacy Rights
California residents may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to:
Know what personal information we collect
Request access to personal information
Request correction of inaccurate information
Request deletion of personal information, subject to legal exceptions
Opt out of certain data-sharing activities where applicable
Not receive discriminatory treatment for exercising these rights
To exercise your rights, please contact us using the information below.
Children's Privacy
Our website is intended for business customers and is not directed to children under 13 years of age.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
Policy Updates
We may revise this Privacy Policy from time to time.
Changes become effective upon posting to this page.
Contact
Silk Screen Shirts, Inc.
6185 El Camino Real
Carlsbad, California 92009
Phone: (760) 871-6220
Email: info@silkscreenshirtsinc.com